Customer Service


Existing Customers - you bought product(s) from us and/or have a charge on your credit card from us
Charge on your card

Product delivery
Returns

Email related questions - Change Email or Unsubscribe from our list

Prospective Customers - you are interested in some of our products or services and have questions about them

Tele-seminars related questions - not sure how to sign-up for our FREE tele-seminars, download a recording of the tele-seminar, or download a FREE bonus offered while on the tele-seminar

Live seminars related questions - you have questions about live seminars we advertised

Affiliates - you have questions related to our affiliate program

Joint Ventures - you have products or services you're interested in promoting to our subscribers

How do I... - you have questions about various areas of real estate investing

Consulting - you want to brainstorm your real estate investing deals with Alex Gurevich, reivew your marketing plan, approach to negotiating a specific deal, ways to structure or financed your purchase, come up with a profitable exit strategy, etc.

Intensive Training - you want to experience dramatic changes in your business and earnings with custom-taylored intensive training from Alex Gurevich involving live "in the trenches" experience that will take you from 0 to 60 in your business FAST.


Existing Customers

ELECTRONIC EMAIL RECEIPT:

When you buy product(s) from our website(s), the email is generated from us to the email address you provided on the online order form with the receipt for your purchase, listing the items you purchased and the prices, as well as the total of your purchase.

Sometimes that email is filtered into your "Bulk", "Junk" or "Spam" folder, so look through those to see if you can find your receipt. If you have more aggressive filtering services, like SpamArrest or similar, it's possible that the email with the receipt was rejected by your filter software and never got to you.

IMPORTANT: Be sure to add our domain getrichlazy.com to the list of your allowed recipients.

1. Charge on your credit card - you don't know what it is for

A. One Time Charges. If you have a charge from Equity Management on your credit card account, you purchased a product or several products from our company. You may know us better by the name Real Estate Magic ezine published by Alex Gurevich

Our more popular products are:

1. Million Dollar Foreclosure Idea Report - $39.95
2. Short Sale Manual - $37
3. I Spy Video - $199 regular or even $149 if you're also purchasing our 'Million Dollar Idea Report' above at the same time
4. Beginner's Introduction to Foreclosures - $99

Our customers often buy various bundles of these products together. So some of the typical charges would be $39.95, $76.95, $175.95, $185.95, $198.95, $284.95, $334.95

B. Periodic Charges. If you see a periodic charge on your credit card from us, you purchased our website, database and lead-generating membership service from www.Investor-System.com with monthly charge of $29.98, $49.98 or $99.98 depending on the Plan Level.

This service is offered on a 30 days free-trial basis and it automatically converts to a paid monthly membership at $99.98/month unless you login to your account and explicitly cancel the service or change your Plan. To terminate your accout with us, please login here and use "Cancel" button to remove your account and avoid further billing.

2. Product delivery - you ordered but didn't receive your product(s)

To help us find your purchase record please look up your electronic email receipt (see above) and include it with your e-mail to us. If you can't find your receipt, please include:

- Your full name

- Date of your purchase

- Email address used on the order form

- Your telephone number

Downloadable Products. If you ordered a product that is advertised as "digitally downloadable", such as audio file, text file, document file, etc. we'll automatically send an e-mail with the access information for your download (a website link and a password).

If you haven't received your order within 24 hours, please first check your "Spam", "Junk", "Bulk" or other similar folder for e-mail from us. If you still can't find your product, please click here to e-mail to including your purchase receipt or data listed above.

Physical Products. If you ordered a product that is shipped to you and didn't receive it and/or if you'd like to get tracking information on your shipment, please click here to e-mail to including your purchase receipt or data listed above.

If you received a product that was shipped to you and found it to be defective due to damage during shipping, duplication or other cause, parts missing, etc. - please click here to e-mail to including your purchase receipt or data listed above along with the description of the problem and we'll be happy to ship you a replacement copy ASAP.

3. Returns - you would like to return a product and get a refund

Please note, not all purchases qualify for returns/refunds. If you're interested in returning a product and receiving a refund please follow the procedure outlined on our website's Returns/Refunds Policy


EMAIL

Email changes - you would like to change E-mail Address or Unsubscribe

The easiest way to change your e-mail address or unsubscribe is by finding one of our e-mails, scrolling down to the bottom of the message and using "Change" or "Unsubscribe" links.

Our e-mails come from the name Real Estate Magic (Alex Gurevich). Search for that name or for our domain getrichlazy.com in your INBOX to find our emails.


Prospective Customers

If you have questions about any of our products or products by other authors we offer on our website, or if you received an electronic discount coupon but it doesn't work - please click here and e-mail us with specific info.


Tele-Seminars

Access to Recordings.

Click Here to access recording of several of our recent most popular tele-seminars. If you can't find what you're looking for, please Click Here to email a specific request.

Access to Bonuses.

On some of our tele-seminars we offer special bonuses from presenters. The bonuses are audio and text files you can download from our website. Typically these bonuses are offered to participants of the live tele-classes, NOT to subscribers who download the recording later.

We often upload the recording of the live event to our site the morning following our live class that happen on previous night. At that time we have to remove the bonus download links from the page we give out during the live call.

Therefore, you must pick up your bonus either at the time of the live tele-class or shortly thereafter, definitely before the following morning - or you'll likely miss out.

Please do NOT email us with requests for a bonus if you didn't pick it up during the class or immediately after it.


Live Seminars

Please note, some seminar organizers do NOT allow to bring a partner, spouse or child to their seminar without paying a part or even the entire tuition.

Please do NOT assume you can bring somebody else with you to the live event. Refer to our webpage that advertised the seminar, bootcamp or other live event you're interested in attending for EXPLICIT instructions of whether it's allowed. If you're not sure please email us.

Click Here to email a specific question about a live seminar we advertised.


Affiliates

Existing Affiliates. If you're already one of our affiliates and need to access your sales and commission stats please click here to login to your account.

For any other questions and have a question Click Here to email us.

New Affiliates. While we have a number of hot-selling products, we don't have an "open" Affiliate Program. I.e., you can't just sign up as our affiliate and start selling our products. We screen candidates to make sure we have the right match.

We prefer to work with real estate investment information publishers who have their own following, newsletter, e-mail list, forum, review site, etc. If you'd like to be considered please Click Here to email us with your information.


Joint Ventures

If you have a product or service or you're a trained speaker on topics related to real estate investing or other topics that could help our newsletter subscribers achieve their financial and/or personal goals, please Click Here to email us with the information on your offerings.


How Do I ....

Here're pointers to the areas of our website that might help you find answers to the "how do I" questions:

Raise unlimited amounts of cash for my deals without using my credit or qualifying for loans

Preforeclosures: The ethical and most profitable way to profits

Buy and sell 5-10 houses a month

Flip houses "wholesale"

Repair my credit and credit of my customers (buyers & sellers)

Reduce and eliminate income taxes legally

Create $10,000/mo passive income Investing in apartment building

Insulate my assets from litigants and hungry lawyers with Corporations, Land Trusts, LLCs and Partnerships

Rehab properties like a "pro" at a 1/2 of the cost

Create massive profits and monthly cash flow by controlling properties without ownership on Lease/Options

Goldmine in abandoned properties

Supercharge my profits and cash flow

Buy, fixup and resell houses

Buy houses with no money down

Take over payments

Get started in real estate investing

Find more motivated sellers than I can handle

Discover a unique twist on foreclosure investing

Find cash for my hot deal "yesterday"

Individual Consulting

If you have other questions about real estate investing unrelated to products or services we offer on this site, or just generic real estate investing questions outside of the scope of those listed above, Alex Gurevich is occasionally available on a consulting basis to help you navigate through issues.

Mr. Gurevich's consulting rate is $500/hour available in 30 minutes increments.

To inquire about consulting with Alex Gurevich please Click Here to email us.

Intensive Training With Alex Gurevich

Occasionally Mr. Gurevich offers one on one or small group in-depth training for beginning and intermediate investors seeking to experience an explosive growth in their careers.

This training jump-starts with 1-2 days one-on-one or small group session Austin, TX with During your kick-off trip to Austin, TX ou will:

  • Review your short and long terms financial goals

  • Analyze your local real estate market and economic cycle

  • Identify a set of strategies that will work best in your market and have the highest chance of getting you to your financial targets

  • Hammer out an effective, budget sensitive marketing plan to get customers

  • Review all the paperwork you need to transact buying and selling

  • Take a trip to the courthouse to discover hidden opportunities not understood by 99% of your competition

  • Participate in over the phone and live negotiations with real Sellers and make offers on properties

In short, you'll come away with a new understanding of exactly what you need to do to immediately start buying and selling properties for profit, how to do it. You'll take home an unshakable belief in your ability to succeed.

You will receive a complete set of training materials to learn every fundamental aspect of modern real estate investing.

You will also receive a personal follow-up support from Alex for 12 months following your training as well as access to numerous valuable resources to facilitate your daily business activities and marketing.

Mr. Gurevich typically doesn't take more than 1-2 students per month to guarantee participants will get his ongoing personal support. Presently Mr. Gurevich is fully booked and doesn't have any openings for this kind of training.

To be considered for future opportunities please Click Here to email us and put "IN DEPTH TRAINING" in the subject line of your email. (Please note, this training requires considerable upfront investment. Mr. Gurevich does not offer a "train me now, I'll pay you from my profits" plan).